Our team are available as normal between 8.30am and 5pm Monday to Friday by telephone and email (see below). Most of our team are working from home as we continue to experience higher restrictions but are available and willing to help.
Outside of these hours our Out of Hours emergency service continues to operate fully and is available to customers by calling 01271 312522.
If your query is not an emergency, we would ask customers, where possible, to please email us to help keep our phone lines open and available for those customers with emergencies. For anything else please email at any time or call to speak to a colleague from our customer care team during office hours. The best way to email a specific team is as follows:
General enquiries: [email protected]
Repairs: [email protected]
Rent and payment enquiries: [email protected]
Support and Independent Living enquiries: [email protected]