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Money Matters Advice Service

Managing money can be a struggle, especially if you are on a low income. That is why we try to keep our rents affordable and make sure our homes are efficient to run.

Budgeting is becoming an increasingly important skill to have. If you have more money going out than coming in it can mean that you do not have enough money to pay for your priority bills and essential expenditure. Planning and monitoring your budget will help you identify any areas of expenditure that can be cut back, allow you to make alterations if your financial situation changes, and help you achieve your financial goals.

If you are struggling to pay your rent, do not ignore the situation. Paying your rent is an important condition of your tenancy agreement and if you do not act you could end up losing your home. Get in touch with the Income Team, let us know about your circumstances and make a reasonable arrangement to repay the debt. Make sure you respond to any letters or phone calls from us about your rent account.

We offer a free and confidential service called 'Money Matters' to help and support our customers. Our work could help you maximise your income and reduce your outgoings, which can result in you having more money in your pocket.

Our Benefits Coordinator, James Shambrook, and our Financial Inclusion Officer, Kirsty Boys can help with:

  • Housing Benefit and Discretionary Housing Payments
  • Benefit checks
  • Help with Universal Credit
  • State Pensions and Pension Credits
  • Grants and Charitable Payments
  • Helping you to deal with debts
  • Benefit Applications
  • Budgeting help
  • Food vouchers and emergency food parcels

If you feel that you would benefit from our service, contact us for an appointment.

NDH Team