Image of a fake universal credit app logo

Fake Universal Credit App

There is a fake Universal Credit app that copies the appearance of official Government web pages. The app falsely claims to allow users to manage their Universal Credit accounts, including applying for an advance payment, viewing statements, and making changes to their account.

However, the Department for Work and Pensions (DWP) has confirmed that no such app exists for managing Universal Credit. Customers should be cautious and avoid downloading or using this app, as it could lead to fraud or identity theft. Always use official Government channels to manage your benefits.

Man and woman sat on a sofa, he has a phone with the calculator app open and she is holding a piece of paper and they are both looking at the phone

Pension Credit

Now the Winter Fuel Allowance is only paid to people eligible for Pension Credit, it is a great time to use a Pension Credit calculator to see if you qualify. Or contact our Money Matters team for a chat on 01271 312500 for advice and support.

Pension Calculator
Person typing on mobile phone

2-minute surveys

We have a new way for you to give your views on our services. If you receive a text message from us which contains a link to a survey, it is genuinely from us and is not a scam.

Click below for more information:

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Business man with mask

Beware of disrepair claim advice

Be aware of solicitors who claim to be able to take us to court for unresolved repairs and will advise you not to report repairs and claim for disrepair instead.

Tenant Tries to Sue Landlord
Woman on the phone

Pay Your Rent

Find out the ways you can pay your rent from online to in person.

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Team NDH at Summer Fayre

Join our team

Come and join Team NDH - check out our latest vacancies and benefits.

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A lady using a mobile phone

Be aware of scammers

There are lots of scammers who are constantly looking for ways to access your money. These include calls about repairs to your home, insurance for alarm systems or callers pretending to be from your bank. Assume any call you don't recognise is a scam, unless the caller can prove otherwise. Never share your bank details or any personal information over the telephone or by email. Stay safe and protect yourself from potential fraud.

Condensation on window frame

Damp, mould & condensation

Does your home suffer from damp, mould and condensation? Did you know that two people in a house for a day can create up to 24 pints of moisture in the air? There are some things you can do to help reduce the problem. Visit our webpage to find out some ways to reduce or remove moisture from the air or to report a case of severe damp or mould to us.

Report damp and mould
Repairs

Report a Repair

Whatever your request, if you need a repair or investigation into something like damp or mould, please click here to fill in our online form.

Report Now
Money

Money Advice

If you are struggling please consider speaking to our Money Matters Advice Service

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Welcome to North Devon Homes

Working together to create communities
where people want to live

North Devon Homes (NDH) is a registered charity providing affordable homes for people who need them. We are a housing association covering the North Devon district and have over 3,300 homes we are responsible for, providing accommodation to over 10,000 customers.

We are committed to creating communities where people want to live and continuously invest in the neighbourhoods in which we work. We are more than just a housing association and run community groups, events and work with many partners across the area to improve our local communities.

We run a number of additional support services including personal alarms and independent living services.

As well as our build and improvement programme through NDH, we also have a subsidiary company, Anchorwood Ltd, that builds and sells homes for market sale. Any profits made through Anchorwood Ltd are reinvested back into NDH and the provision of affordable homes for people who need them in the local area.

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