A radio teleswitch electricity meter

Important Changes to RTS Meters: What You Need to Know

Big changes are coming to the way your electricity is managed if you have an RTS meter. This blog will explain what RTS meters are, why they are being phased out, and what you need to do to make sure your heating and hot water continue to work properly.

What Are RTS Meters?

RTS meters have been used since the 1980s to help manage electricity costs. They use a radio signal to switch between cheaper and more expensive electricity rates. These meters are often found in homes that use electric heating and hot water systems.

Why Are RTS Meters Being Phased Out?

The technology that supports RTS meters will be switched off on June 30, 2025. This means RTS meters will stop working correctly. The UK is moving towards smart meters, which are more efficient and offer better control over energy use.

What Does This Mean for You?

If you have an RTS meter, you need to replace it with a smart meter before June 30, 2025. If you don't, you might face:

  • Loss of Heating and Hot Water: Your heating and hot water might stop working.
  • Higher Energy Bills: Your electricity costs could go up because the meter won't switch between cheaper and more expensive rates correctly.
  • Constant Heating: Your heating might stay on all the time, which could be uncomfortable and expensive.
What Should You Do?

Here are some steps to make sure you are ready for the change:

  1. Check Your Meter: Look for a separate switch box near your electricity meter labeled "Radio Teleswitch." This will tell you if you have an RTS meter.
  2. Contact Your Housing Association: Let them know you have an RTS meter. They can help you arrange for a smart meter to be installed.
  3. Schedule a Meter Upgrade: Your energy supplier will replace your RTS meter with a smart meter. Make sure this is done before June 30, 2025.
  4. Get Help if Needed: If you are vulnerable or need extra help, make sure your housing association knows so they can prioritize your meter upgrade.

The switch from RTS meters to smart meters is important to ensure your heating and hot water continue to work properly and to avoid higher energy bills. By checking your meter, contacting your housing association, and scheduling an upgrade, you can make sure you are ready for the change.

For more information, you can visit the Ofgem website.