Visions, Values & Aims

"Working together to create communities where people want to live"

We are committed to achieving this vision.  We aim to create a business culture which enables us to deliver this vision efficiently and effectively.  Our corporate values provide a clear structure which will support us in achieving this.

Our five corporate values are:

  1. Flexibility in our approach
  2. Accountable to our customers and each other
  3. Compassionate, professional and polite
  4. Team NDH - working together
  5. Service Excellence

They set out the way we want to work with each other, our customers and our partners to deliver the following objectives:

  1. Me:  placing customers at the heart of what we do
  2. My Home:  maintaining quality affordable homes
  3. My Neighbourhood:  improving, supporting and developing our neighbourhoods
  4. My Landlord:  improving and offering good value for money